LanceSoft Recruitments in Dubai

LanceSoft Recruitments is currently expanding its team in Dubai and is inviting qualified candidates to apply for the position. This opportunity offers an exciting gateway for IT professionals seeking a long-term, onsite role in a dynamic work environment 📢.

🚪 Details of LanceSoft Recruitments:

💼 Available Job Vacancy:

✅ L1 Service Desk Engineer

• Location: Dubai (Onsite)
• Duration: 12+ Months Contract (Extendable)
• Gender Preference: Male candidates preferred
• Notice Period: Immediate joiners or those with a notice period of 30 days maximum are highly encouraged to apply.

📌 Key Responsibilities and Requirements

Candidates will be responsible for providing first-level technical support in a high-paced, service-driven environment. The role demands solid problem-solving abilities and effective communication skills, especially while interacting with end users and cross-functional teams.

✔️ Essential Qualifications:

• A Bachelor’s degree or diploma in Computer Science, IT, or any related discipline.
• 2 to 5 years of experience in the Middle East in a technical support or system monitoring role.
• Basic proficiency in Windows Operating Systems, Microsoft Office Suite, and Active Directory.
• Hands-on experience with remote support tools and ITSM ticketing systems like ServiceNow or Symphony.
• A fundamental understanding of networking principles and server environments.
• Strong communication and interpersonal skills are crucial for success in this customer-focused role.

📌 Work Schedule and Environment

Candidates must be flexible to work in rotational shifts within a 24×7 support model, including weekend and holiday coverage as required by the roster. The position is ideal for professionals who thrive in fast-paced, collaborative settings.

📌 Preferred Certifications (Not Mandatory)

Although not mandatory, the following certifications will be an added advantage:

• ITIL Foundation Certification
• CompTIA A+ or Network+

📝 How to apply for LanceSoft Recruitments in Dubai:

LanceSoft Recruitments is an excellent opportunity for IT professionals looking to build a long-term career in technical support with a reputed organization in Dubai. Interested candidates can send their updated CVs directly via email to [email protected]. Alternatively, candidates may choose to direct message the recruiter for immediate consideration.