LanceSoft Recruitments is currently expanding its team in Dubai and is inviting qualified candidates to apply for the position. This opportunity offers an exciting gateway for IT professionals seeking a long-term, onsite role in a dynamic work environment 📢.
🚪 Details of LanceSoft Recruitments:
| 🏢 Company | LanceSoft Recruitments |
| 📍 Location | Dubai |
| 💼 No. of Vacancies | 1 |
| ✉️ HR Contact | [email protected] |
💼 Available Job Vacancy:
✅ L1 Service Desk Engineer
- Location: Dubai (Onsite)
- Duration: 12+ Months Contract (Extendable)
- Gender Preference: Male candidates preferred
- Notice Period: Immediate joiners or those with a notice period of 30 days maximum are highly encouraged to apply.
📌 Key Responsibilities and Requirements
Candidates will be responsible for providing first-level technical support in a high-paced, service-driven environment. The role demands solid problem-solving abilities and effective communication skills, especially while interacting with end users and cross-functional teams.
✔️ Essential Qualifications:
- A Bachelor’s degree or diploma in Computer Science, IT, or any related discipline.
- 2 to 5 years of experience in the Middle East in a technical support or system monitoring role.
- Basic proficiency in Windows Operating Systems, Microsoft Office Suite, and Active Directory.
- Hands-on experience with remote support tools and ITSM ticketing systems like ServiceNow or Symphony.
- A fundamental understanding of networking principles and server environments.
- Strong communication and interpersonal skills are crucial for success in this customer-focused role.
📌 Work Schedule and Environment
Candidates must be flexible to work in rotational shifts within a 24×7 support model, including weekend and holiday coverage as required by the roster. The position is ideal for professionals who thrive in fast-paced, collaborative settings.
📌 Preferred Certifications (Not Mandatory)
Although not mandatory, the following certifications will be an added advantage:
- ITIL Foundation Certification
- CompTIA A+ or Network+
📝 How to apply for LanceSoft Recruitments in Dubai:
LanceSoft Recruitments is an excellent opportunity for IT professionals looking to build a long-term career in technical support with a reputed organization in Dubai. Interested candidates can send their updated CVs directly via email to [email protected]. Alternatively, candidates may choose to direct message the recruiter for immediate consideration.
