ECCO Gulf Recruitments in Qatar
ECCO Gulf Recruitments in Qatar is currently recruiting for several key positions across its contact center operations. Known for delivering high-quality service and operational excellence, ECCO Gulf is expanding its team and seeking talented professionals to join their workforce. Below are the available vacancies and the key requirements for each role.
Details of ECCO Gulf Recruitments:
Company | ECCO Gulf |
Location | Aamal Tower, West Bay, Doha, Qatar |
No. of Vacancies | 8 |
HR Contact | 4446 2600 |
Available Job Vacancies:
1. Call Center Trainer
The Call Center Trainer will be responsible for designing and delivering training programs to call center staff to ensure service excellence.
Job Requirements:
- Proven experience in call center training or a similar role
- Strong communication and presentation skills
- Ability to design training materials and programs
2. Corporate Trainer
The Corporate Trainer will focus on delivering comprehensive corporate training programs to enhance the skills of employees across various departments.
Job Requirements:
- Previous experience in corporate training
- Strong interpersonal and communication skills
- Ability to assess and develop training needs
3. Call Center Team Leader
As a Call Center Team Leader, the individual will oversee a team of customer service agents, ensuring that all targets are met and providing coaching and support.
Job Requirements:
- Leadership experience in a call center environment
- Excellent problem-solving and decision-making skills
- Strong ability to motivate and manage a team
4. Call Center Operations Manager
The Operations Manager will manage the day-to-day operations of the call center, ensuring high performance and adherence to service level agreements.
Job Requirements:
- Strong management experience in a call center
- Excellent organizational and leadership skills
- Ability to analyze and improve operational efficiency
5. Direct Sales Agent – Banking
The Direct Sales Agent will be responsible for selling banking products to customers, focusing on achieving sales targets and fostering client relationships.
Job Requirements:
- Experience in sales, preferably in banking
- Strong communication and negotiation skills
- Ability to work independently and achieve sales targets
6. Quality Monitoring Agent
The Quality Monitoring Agent will monitor and assess calls and interactions to ensure adherence to quality standards.
Job Requirements:
- Previous experience in quality monitoring
- Strong attention to detail and analytical skills
- Excellent communication skills
7. Quality Assurance Specialist
The Quality Assurance Specialist will ensure that all customer interactions meet the company’s quality standards.
Job Requirements:
- Experience in quality assurance or call center operations
- Strong understanding of customer service principles
- Ability to conduct audits and assessments
8. Contact Center Representative
The Contact Center Representative will handle inbound and outbound calls, providing customer support and service.
Job Requirements:
- Excellent communication skills in English (Arabic is a plus)
- Strong customer service orientation
- Ability to work in a fast-paced environment
How to Apply for ECCO Gulf Recruitments in Qatar:
If you’re looking to advance your career with ECCO Gulf, you can apply for any of the available positions listed under ECCO Gulf Recruitments in Qatar by visiting the official careers page. For more information or inquiries, contact ECCO Gulf at 4446 2600. Join a dynamic team today. Apply Here!